3123 Nutrisystem Consumer Reviews and Complaints
For dinner I had a barbecue sauce with pork wrap. Do not be afraid of having to give up eating great food because you're still going to get great food with Nutrisystem. With so many varieties, I ate something different each day of the week. Plexus Slim is a powdered dietary supplement that is mixed with water to help you burn calories and fat while on the go. How many pounds do you want to lose?
What is Optifast?
I'm also a workaholic which means that previous diets I tried had, what I feel was, a significant impact on my lifestyle. Which is probably the main reason they all failed. Nutrisystem is very simple. Take their base plan, modify the meal times to fit your current schedule, keep the intervals between meals roughly the same, and in no time it just becomes part of your day. The food for the most part is portable as well which is rather convenient. Again, Thank You for providing this product. Before I was skeptical about ever seeing what I consider a healthy weight but this product and changed that skepticism into hope and has provided exactly what the proverbial doctor ordered.
Plastic found in a dinner entree. It was very nice to see! I can't remember when this happened, maybe weeks ago. I thought the response took longer than it should have. Really tho', I've had great customer service every time I needed them.
Wait times when phoning are awful. I am very happy with the 30 pounds that I have lost. I love your food and do not want to totally stop my program. I am working with adjusting to everyday food lifestyle. But yet, I do not want to give up my program. I believe this will keep me on track with keeping my weight under control. Thank you for my delays in my order. I tried Nutrisystem and found out I am allergic. I tried returning the items as they indicated there was a full refund policy, and they told me I couldn't.
I called over seven times during the next 30 days and they were not cooperative or helpful at all. I got transferred around many times, and never had any help at all. I ended up moving, and canceled my card. Two months after that they tried charging my credit card and claim they shipped product, which I didn't order.
I never received product because I had moved. Very poor customer service! They try and snag you in and force you to keep buying, even if you don't like the product and even if you are allergic to it! I have told a lot of people about this horrifying experience and they are all appalled and said there are much better programs out there!
We are sorry to hear that you are unable to eat our food and we apologize for the poor service you've received. We will be looking into this and reaching out soon. I have spoken with Chanta in her role as counselor. I was impressed with the interest and patience she posses.
I am now able to form a more comprehensive plan moving forward with my required personal participation with the Nutrisystem to reach my weight loss goal. I am enthusiastically encouraged with my decision to take on this venture for my future. We are so happy to hear that Chanta was able to help you gain a better understanding of the program!
For more information about reviews on ConsumerAffairs. My NuMi bottle issue was already taken care of. He therefore missed the window to order the bottle in time for the 2nd month shipment. We would like to have it delivered with the order that is coming up for the 3rd month - we get auto delivery, so it is already set up. We are happy to hear that your water bottle issue has been handled but are sad to hear that your husband is still having issues.
We will be assigning this to a member of the Consumer Experience Team who will be reaching out soon. I am very disappointed with the food. Most of it tastes the same to me and actually upsets my stomach.
I did not realize I only had two weeks to cancel and much of that was mostly drinks. Then you keep trying different food thinking something will be edible. I know there is plenty of fine print in contracts that should be read. I do not recall being verbally told about these conditions. This was a lesson that left a very bad taste in my mouth. We are sorry that the foods upset your stomach and that you were unaware of the auto-delivery nature of the program.
Not clear when I ordered that it would be on automatic order. Food is not good, not good instructions, dinners were bland. Too many entrees with spicy tomato sauce and cheese, dinners are bland.
Shakes made me sick. Emails were only to sell more. Thank you for writing this review. We are sad to hear the foods were not to your liking and that the deliveries would be automatic.
We will be looking into your account and reaching out soon. This is a follow-up to the review I posted on September 5. Soon after I posted my first review, a rep from Nutrisystem contacted me via email.
The email was courteous, professional, and apologetic for the experience I had. The rep went on to offer replacement of the damaged food items I had received and encouraged me to give their company another try. In light of this swift response and their sincere desire to ensure that I was happy with their product and service, I am revising my review.
I accepted a ready-made menu that containing some items that I did not enjoy. In the future, I will make a point to select food items that I now know to be more to my liking than others. I am very pleased and heartened by Nutrisystem's timely reply and concern for my purchase. They deserve a second chance. I ordered my month's supply of diet food from Nutrisystem with high hopes. When the food shipment arrived, most of the frozen breakfast items were broken into small bits; when I opened the packages, the bits fell out.
Then I tried the frozen lunches. Since I take these to work, the only heating option is microwave. Anything with bread or chicken comes out chewy, gooey, and icy cold in the center. It actually made me gag and lose my appetite, which wasn't the diet plan I expected. I am very careful when reading agreements, and for this item to be overlooked was no easy feat. Fineprint at the end will do that to you. To add insult to injury, the obnoxious customer service person on the phone refused to accept my cancellation until she badgered me with questions and hard sell tactics in a desperate attempt to keep me buying their awful food.
Overall, this was a horrible experience. I will never use or recommend Nutrisystem again. We are so sorry to hear about your poor experience with the delivery of your foods, the food itself, and the representative you dealt with. We will be taking a peek at your account and reaching out soon. Was not satisfied with the taste of most of the foods, had to throw it away and buy something else, and most of the desserts had an ok flavor, And a lot of meals with cheese.
I was not happy with that. My first order included items I didn't order and one that I'm allergic to its ingredients. I was told by one person the items were probably substitutions and when ready they would be replaced.
When I called the customer service lady was very rude, basically stated I was lying and wouldn't allow me to speak to a supervisor. I'm very disappointed with the service I receive so I will take my business to a place that has better customer service.
Went thru a few months of products. Following it closely and exercised Sent email to customer support and I was told to think of it as not wasted but I received nutritional food with fiber Now I know why it only got one star. Weight loss system worksstale product and no one to answer to except counselors with no control.
I emailed three correspondences to FIVE different departments only to receive a notice that they don't reply to emails because they were too busy. I also included to them pictures of the moldy carrot cake, along with the packaging that states the date is still okay.
The oatmeal is so stale it sticks to the side of the package and had to pour hot water in the bag to get the product out. Chocolate covered pretzels are stale. We did call and the rep was very nice and stated that she couldn't do anything except replace our stale food. How many packages were bad? I honestly didn't count how many items I threw awayat their prices ANY wasted product is too many! Doesn't anyone there want to see a photo of the stale food? Does anyone there care? VERY poor about keeping the customer happy, however, are not timid about selling you the program.
Shame on you, Nutrisystem. We are sorry to hear about the spoiled and stale items you received. We will be reviewing your account and reaching out soon. I am not sure why in today's time of electronics that it takes so long to get the information.
We are sorry to hear that it took you so long to receive the information you needed for the program. We will be reaching out shortly. Pleased with the conversation with my counselor. I feel I have a better handle on what I should be doing. I am looking forward to losing the weight I have set my goal for. Thank you very much for your help.
They even customize their plans for men and women, so no matter your unique dietary needs, chances are pretty good that they have an option that will work for you. Nutrisystem currently offers three main plans to choose from: Basic, Core, and Uniquely Yours. The prices will vary for men and women, and they also offer specialty options for people with diabetes and vegetarians.
The basic plan is great for anyone who wants to save money, or just wants to give the Nutrisystem program a trial run.
It will give you a great idea of what their meals and snacks are like, plus it is a very cost-effective way to reach your weight loss goals. Who is it Best for? Men get some additional servings of the smart fuel and carbs, plus an additional dessert, which why their plan costs more.
For starters, it costs slightly more than their basic package, but there are additional options that make this a more desirable choice. For starters, you can choose the fully-customizable option without paying extra, which means you have full control over the foods you eat.
The folks at Nutrisystem are all about providing you the best opportunities for weight-loss success which is why they provide a bevy of prepackaged foods and snacks that you can keep nearby when you feel a craving coming on.
Uniquely Yours plan is a great option if you want total control of your foods, full access to the frozen menu, and access to their largest selection of foods. Nutrisystem has generously extended a special offer for Diet Dynamo readers.
If you have less than ten to drop, then you can customize a menu that will still help you meet your goals. Either way, you will be able to find a plan that fits your budget, matches your weight loss goals, and meets your dietary and nutritional needs. Your job will be to decide how much weight you need to lose, and how many of your meals and snacks you want Nutrisystem to provide.
Obviously, things will vary depending on whether you go with their traditional plans, or the more specialized versions, like what they offer for diabetics or vegetarians, for example.
For starters, ADO makes everything very convenient. Basically, with this feature, you get a four-week supply of food automatically sent your door each month. However, there is one caveat with Auto Delivery, and that is the cancellation fee. Also, if you use Nutrisystem for one month, and then decide you want to cancel after that, there are other routes you can go to avoid paying the early termination fee.
All of this included with your first 4-week order, plus you get access to their team of experts who can give you the best advice for losing weight. This box is loaded with food and shakes, that will help you make the most of your first week on the program. Following the Turbo Takeoff plan should help your body adjust to Nutrisystem diet plan, while also getting your weight loss kicked into high gear. Follow the detailed plan that is included, and you should lose a decent amount of weight during your first week on the program.
For starters, both options come with many of the same delicious food choices, but it comes down to how much freedom you want to have when choosing the foods that you eat. On the other hand, you may prefer having full control of the food you will be eating when on Nutrisystem, which is exactly why they created the Custom Plan.
This option is also great if you have the extra time to really go through all of their food options and prepare your menu for the week. These prices are subject to change at any time. We do our best to keep them current, but ultimately the awesome folks at Nutrisystem decide how much things will cost, and they may change periodically. I certainly liked reading all that is written on your site. Keep the posts coming. Trying to figure out what works best for me.
ET the day before your order is scheduled to be processed by calling My brother recommended I might like this website. He was entirely right. This post truly made my day. You can not imagine just how much time I had spent for this information! Buy food to supplement 2 of their meals and one snack every day. Oh and supply the food for 2 flex meals each week. You will save a good amount of money.
Pus the food will taste better. I still think Nutrisystem is fairly priced, and is an excellent resource for people looking to lose weight quickly. You will get results when following their plan, which is why it can be a great option for a lot of people who have a significant amount of weight to lose.
For me, it has been a good way to reset after weight gain, and then I can go back to focusing on eating healthy and preparing meals on my own, sort of like you plan to do.
In any case, hope your month went well, and best of luck with your weight loss journey. You have made some good points, and the pricing info is well-detailed. Optifast is best for patients with a BMI of over It is recommended only as part of a comprehensive treatment program. But, we have notices that Dietspotlight Burn offers a trial; make sure to check it out! Optifast is a total program aimed at weight management. It combines educational material related to lifestyle and the regular monitoring of medical issues with a diet focused on meal replacement.
More details about the Optifast program can be obtained via a one hour consultation with a professional at a clinic in your area. To date, Optifast has not been tested for the presence of gluten. However, it is noted that quite a few of the products are comprised only of gluten free ingredients. As such, they are appropriate for individuals who have an intolerance to gluten or have been diagnosed with Coeliac Disease.
Some of the more notable ingredients in the Vanilla version Optifast are: There are calories in a vanilla shake made by Optifast. Other nutritional components in 5 grams of total fat and 0 grams of sugar. An HMR Diet is extremely regimented in order to facilitate the weight lost process. A Weight loss plan that makes of HMR associated foods will use these meals and snacks in deference to other choices available on the market in order to eliminate the guesswork out of choosing what to eat.
HMR foods include snack bars, multigrain hot cereal, pudding, various entrees, and shakes. There is actually quite a variety of allowed vegetables and food that you can eat when in on the Optifast program. Some of the more notable vegetables that are allowed include green beans, alfalfa sprouts, eggplant, bean sprouts, cucumbers, bok choy, celery, cauliflower, carrots, capsicum, brussel sprouts, and cabbage.
Summer Banks, Director of Content at Dietspotlight, has researched over weight-loss programs, pills, shakes and diet plans. Previously, she managed 15 supplement brands, worked with professionals in the weight loss industry and completed coursework in nutrition at Stanford University.
Do Not Send Email Notifications. Problem is, I gained back 20 of the 40 lbs I lost within 2 months, and really have been eating fairly sensibly. My clothes are so loose. Jackie, the first 2 weeks were the hardest!
Stick with it honey. I have lost lbs in a year. I did the Optifast program along with excercise. Like any other diet you have to stick with it.
Best program I have ever done. I have been on the optifast meal replacements for about 2 weeks now and it is the hardest thing i have done up to date.
I also need to lose lbs and so far i have lost 20lbs in 2 weeks. My question to you is, about how many pounds did you average to lose per week and what type of exercise did you do and are doing? It is an amazing product. I love the Vanilla Powder Shakes. I blend it together with water, ice, powder and a sprinkle of Starbucks instant coffee. I have been on Optifast for six months. I have lost 60 pounds. I drink two shakes a day and a Lean Cuisine for dinner.
In the beginning, I did three shakes and two cups of veggies. After three-four weeks, I switched to the shakes a day. I could do this the rest of my life. Have been on Optifast for 3 weeks have only lost 5 pounds. Last week I gained 1 pound. What the hell is going on? I have followed the program with 4 products and 1 meal a day. I am on quite a bit of meds for A fib and Hypertension. Could it be that I have very painful arthritis and cannot do much activity?
I am ready to quit. It is sooo expensive not to have lost any more than 5 pounds. It should be 6 products a day and lots of water. I do have fibromyalgia problems at one time I gained 40 pounds in 4 months and years later they tried me another medication I gained 30 pounds in 3 months I had to stop at medication being so heavy was worse on my health than the fibromyalgia pain alone.
I have been on the program 70 days, lost 35 pounds and have not felt this great in a long time. The program is not cheap by any means but I have multiple medical issues, needed to lose a lot of weight, They follow my progress at least weekly and are availabe to help me if I have a problem.
There is also a support group when you complete the program. This is not a program for those who want the easy way out, you also have to work exercise to achieve. Make sure you are including some benefiber-type product for bulk in your diet. Could be constipation related. Benefiber is more expensive but you can buy a house brand at CVS that is more reasonable.
Optifast is a medically supervised program. Call her doctor immediately. She could have a gallstone problem. I just started optifast yesterday. Today, after slight exertion I found myself sweating profusely and not feeling good. Prior to eating I did a fingerstick and it was , the highest its ever been fasting. Can anyone explain why this happened? When I started Optifast my doctor warned me that my blood sugar could bounce all over the place initially since I stopped all diabetic pills when I started Optifast.
I have been lucky and my blood sugars have been between 94 and Give it a little time and you should level out. The way I look at it depends on what you spend on food for your household and how much you eat but and maybe a few dollars extra than what you spend normally but which is way worth it! How much sugar is in each shake? That would easily raise blood sugar. Especially without the added fat to slow digestion. They contain milk products and all contain about 1gm of lactose, except for the vanilla powder, which contains grams of lactose.
I just my first 2 weeks on the opti-fast So far its been 3 days, anyone finding 4 shakes a day hard? I know I am, there are so filling. Plus I have to drink tons of water.
I hope the weight loss starts soon. I just did my first weigh in lost 10 lbs first week. I know the people who say they lost 20 lbs in a week are lying. I followed this to the letter. I never heard of losing twenty lbs in a week.